Outsource your IT department or supplement your existing one with fast, knowledgeable technical support.
Slow computers and jammed printers mean lost sales. Having to call a different support line for every software is inefficient. Every minute your sales team spends fighting with their computers is a minute they’re not spending selling cars.
And then there are the really big, expensive problems, like when the internet goes down with no failover, or when your phone systems in the whole building go down, or a ransomware attack steals critical files that have no backup. Downtime can cost thousands if not tens of thousands per hour.
Don’t wait until things get to this point.
When someone has a problem with their computer, they can call or email us for real-time support. One of our IT experts will resolve their issue and get them back to work ASAP.
Centrally monitored antivirus on every computer and server. Pro-grade firewalls. Frequent check-ups and maintenance to ensure they do their job.
When someone's being hired or leaving, HR submits a request to Raxxos. Our team will have their user accounts created in under 4 business hours. If they need a new computer, we can have it procured, set up and delivered in under 48 hours.
Allow us to curate the best equipment and find you the best deals. You'll receive every device ready-to-work.
Frequent technology reviews to see if your business meets our battle-tested dealership standards.
At minimum, quarterly meetings with our vCIO to:
Our project team can handle anything from building out the IT for a new department, to moves and acquisitions.
When you work with Raxxos, you get faster response time, knowledgeable problem solving, and fewer emergencies.
"I couldn't do my job without the guys at Raxxos. They get the work done in record time and do it with a fantastic on-site workplace rapport. We have had these guys alongside us for 4 years and can't say enough good things about them!"
No longer do you have to call a different support line for every software. Call us and we'll handle everything. We are familiar with nearly every app, software, and technology vendor that dealerships use. You might even find that your questions get answered quicker with us than with the dealer’s own support reps.
We cover everything from DMS software like PBS or ADP, to manufacturer specific software like Ford's iConnect, bodyshop software like Mitchell, Audatex, and IMEX, and others like Key Trak, Dealersocket, DealerConnect, etc.
Every team member is trained on dealership operations. When we fix an issue at one dealership, the fix gets documented so our techs know how to fix it everywhere else.
Get help from people who know dealer-specific technology so that when something happens to your systems, apps, and software, you get a reliable fix.
Hardware and software cost money. Get knowledgeable guidance about what you should expect to budget and how to make your money stretch further.
When do you need to replace your computers, printers, phones, and other equipment? Get a solid plan that keeps you one step ahead of things breaking down.
It takes more effort to give good service to dealerships. Other kinds of IT jobs are easier. So a lot of IT professionals are reluctant to take on a dealership, or if they do, they don’t know what they’re getting into.
Raxxos is different because we actually love providing great service to dealerships. We embrace dealerships as our primary clientele. It's our passion.
So when you work with Raxxos, you get an IT company that meets (and anticipates) your needs. You get help with technology, advice on budgeting for your IT needs, and forecasting for replacements of equipment. And you get a team that knows how to manage your systems in a way that will contribute to your success.
If you’ve hired IT support in the past and weren’t happy with the results, that’s understandable.. Getting the IT support you need as a dealership requires a unique set of skills. Most IT folks don’t know your systems, don’t know what it takes to make a dealership successful, and don’t really want to bother to figure it all out.
Raxxos can be your ENTIRE IT department, including on-site support, remote support, proactive maintenance, 24x7 monitoring, quarterly business reviews, and ongoing project consultations.
Or, we can supplement your existing IT staff, by providing any services and software they cannot handle. It's common for us to handle the remote support, monitoring, and quarterly business reviews, while your internal team handles the day-to-day on-site support.
Full on-site and remote support gives you fast, professional assistance with your internet, computers, software, network, servers, wifi, phones, printers, and more.
Take advantage of quarterly meetings with our Business Technology Advisor to ensure that your IT is aligned with your business goals.
24/7 health monitoring of all computers, servers, and networks. Antivirus and backups for all computers and servers. Proactive maintenance on all equipment to prevent costly downtime.
We leverage our vendor relationships and volume to get you deals on hardware and software. We can also manage your cloud subscriptions, such as M365, for no extra cost.
"Raxxos is a great team. They are friendly and professional. They work hard to solve our IT issues in a quick efficient manner!"
Raxxos is revolutionizing IT for Automotive Dealerships. We stand for reliable and forward-thinking IT so that our clients can be more successful. We approach a problem by first thinking about people. What do they need? What’s frustrating? What kind of action is needed to make their work more seamless? From there, we go to great lengths to solve the problem, from using existing tools and solutions to incorporating custom software and automation.
Every industry has unique IT challenges; There is no one-size-fits-all IT support process. Dealerships are no exception. They are fast-paced, demanding, and have unique support needs, from DMS to proprietary auto manufacturer software. However, our founder had a background in the auto industry before moving into IT work, so from our earliest days, we had an insider perspective on the unique problems dealerships face and the solutions they care about.
Let's find out if Raxxos can help your dealership. You'll feel comfortable with our un-sales process. If we don't think your dealership will get a return on investment by working with us, we'll let you know.
