Small businesses are choosing IT providers who have a dedicated vCIO role, due to their improved ability to collaborate on strategic technology initiatives. The vCIO role is difficult to execute, but when done properly, can greatly enhance a small business’s efforts towards its goals. Pressure is being put on solo IT consultants and break-fix IT providers to understand the business impact of technology and transition to a more proactive support model.

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If you purchased printer ink cartridges from our online store, we will pick up your empty cartridges at no cost so they can be recycled properly. Please submit a ticket to support@raxxos.com and we will schedule a time to pick them up from you at no charge. Refer to our store FAQ for more information. https://store.raxxos.com/faq/

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We’ve launched an online store to improve the purchasing experience for our clients. Our goal is to create a seamless experience from purchase to installation by integrating our store with our existing services.

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We’ve had an absolutely amazing year and we’re incredibly grateful for all that has happened. Our company has grown a lot with our clients, we’ve learned a million new things and greatly improved our service delivery. New Office We moved into a new office in Burnaby right at the beginning of the year. Once we…

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This is going to be a quick post to talk about conference room technology and what products we commonly use! The ingredients for a well connected conference room are a TV, camera, microphone(s), computer, and a streaming device (for showing presentations from a laptop/phone). Not everyone necessarily needs the camera and microphone, but online meetings…

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Working at a computer all day can take a toll on your body if your workstation isn’t set up right. Here’s a checklist to keep your spine healthy! Monitors Use monitors that are big enough. 24”+ is ideal. Set your text size or resolution high enough so you don’t find yourself leaning forward. Monitor should…

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The Equifax breach is a couple months old now, but there are still lessons to be learned. Threats increase daily as our world becomes more connected. Almost every week there is a new headline about a breach at a large company. Don’t be the reason your company ends up in the news! Here are 6…

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In order to improve responsiveness and service quality, we are proud to introduce live chat support on our website. You can use this live chat to instantly connect to our team for technical support, general questions or feedback. In our testing we’ve seen excellent results, so we’re super excited to deploy it for all our…

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Attacks can come in the most unexpected forms, like a text message. Some are more sophisticated than others. At Raxxos, we’re trying to build attack awareness with our clients. Awareness is the #1 way to prevent attacks. In the video below, Roman shows a phishing attack over text message disguised as an Interac E-Transfer, and…

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