Man with safety binoculars looking at Facebook social media icons

12 Tips for Staying Safe on Social Media

By Kelly Massey | April 16, 2019

These days using social media is as routine as waking up or brushing our teeth. And we’re not always thinking about security. When we first signed up we may have freely shared our friends, work, and other information. Now the news makes it clear that our information is not as safe as we thought. Why…

Cords of In-Office Server

Do You Really Need a Server?

By Kelly Massey | March 29, 2019

Are you still using a peer-to-peer network? If you haven’t set up a server, you probably are. Peer-to-peer networks are fine for smaller offices but can be limiting. Servers make it easy to share files with only specified persons and departments. They make it possible to look at the same file no matter what device…

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6 Best Computer Repair Services in Vancouver

By Kelly Massey | February 22, 2019

According to Murphy’s Law, anything that can go wrong will go wrong. And one constant about technology is that it is never constant. Small businesses need IT providers who can keep up with these changes. Looking for Computer Repair in Vancouver, BC? Below are some of the best providers of computer repair in Vancouver. Your…

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7 IT Outsourcing Best Practices

By Kelly Massey | February 11, 2019

Is your business IT taking up too much time or money? Are you looking for a streamlined, more efficient solution? In this blog, we are going to talk about IT outsourcing and why it could be the right fit for your business. Why IT Services Matter for Small Businesses Managed IT services are essential for…

Team of MSPs holding globe

What is an MSP? – and What Can It Offer Your Business

By Kelly Massey | January 23, 2019

Have you been searching for a better way to manage your IT department? No doubt if you have, it is likely you’ve stumbled across the term MSP. MSP, when discussing IT needs refers to a managed service provider. What we will discuss in this blog is what precisely a Managed Service Provider does, why you…

Circle of people fist-bumping in an office.

5 Things To Look For In An IT Company

By Kelly Massey | January 10, 2019

Computers, software, and data security technology are crucial to the smooth running of your business. If your technology is outdated, or something breaks down, it can be disastrous to a productive workday. You’re stuck paying employees who can’t work, turning down clients or customers, and not making any forward progress on those important projects. Rather…

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5 Trends That Will Shape Customer Service in 2019

By Kelly Massey | December 27, 2018

Being in the business world is kind of like high school. You have the popular “kids” that hip with the latest gadgets and trends – and the rest, scrambling to catch up with the next hottest thing just in order to climb the ranks. As a business owner, though, you can’t afford to be behind…

Laptop with black screen

When and Why You Should Restart Your Computer

By Kelly Massey | December 12, 2018

Have you ever called IT support, just to have them ask, “Have you tried turning it off and on again?” While restarting your computer is usually your first approach to fixing technical issues, sometimes it works and sometimes it doesn’t. So, how do you know when it’s time to give your computer a jump vs…

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10 Reasons Why Your Computer May Be Slow

By Kelly Massey | November 28, 2018

Nothing bogs down productivity in the digital world like a slow computer. It makes it a chore to get any work done, as you spend cumulatively huge amounts of time waiting for the machine to start up, applications to load, documents to save…the list of slowdowns just goes on and on. There are a lot…

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7 Security Best Practices to Teach Your Employees

By Kelly Massey | November 15, 2018

These days, it’s not too far of a stretch to say that business lives and dies on computers. After all, the benefits of going digital are clear. Greatly improved efficiency is reason alone, but data analytics and social media monitoring can take things to a whole new level, and that’s just the tip of the…